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Q&A

FAQ

General

What is a K-pop Subscription Box?

How do I subscribe to the Subscription Box?

Sizing Guide

How can I cancel my subscription?

Shipping & Payment

When do you ship?

When does my order arrive?

How do I track my order?

Why can't I track my order?

I only received part of my order? How come?

What payment options do you offer?

Refunds & Returns

Can I cancel my order?

Refund Policy

Return Policy